Frequently Asked Questions

What to Expect?

Katfile.com is a secure cloud storage platform designed for online backup and file sharing. It supports a wide range of file types, including documents, photos, videos, and music. Key features include:

  • End-to-End Encryption: Protect files with AES-256 encryption.
  • Third-Party Integration: Seamless uploads via FTP/SFTP or direct URL transfers.
  • Global Access: Retrieve or share files from any device, anywhere.

Why Use Katfile.com?

Katfile.com offers a reliable and cost-effective solution for safeguarding your data against hardware failure, theft, or corruption. Benefits include:

  • 99.95% Uptime: Enterprise-grade SLA ensures constant availability.
  • Virus Protection: Isolated server environments prevent malware from affecting your local devices.
  • Cross-Platform Syncing: Automatically update files across devices (laptop, tablet, mobile).

What Does GB Mean?

GB stands for Gigabyte, a unit measuring digital storage capacity.

  • Examples:
    • 1 GB ≈ 250 songs (MP3) or 500 high-resolution photos.
    • 10 GB ≈ 5 hours of HD video.
  • Katfile Plans:
    • Free Tier: 1 TB storage (5 GB/file limit).
    • Premium Tier: 10 TB storage (50 GB/day upload limit).

How Secure Are Remote Backup Services?

Katfile employs military-grade security protocols:

  • TLS 1.3 Encryption: Secures data during transfer.
  • Two-Factor Authentication (2FA): Optional SMS or authenticator app verification.
  • Compliance: GDPR and CCPA aligned, with annual SOC 2 audits.

How Long Are Files Stored?

  • Free Accounts: Files auto-delete after 30 days of inactivity.
  • Premium Accounts: Files remain indefinitely but are removed after 60 days of inactivity if not manually deleted.

Are There File Size Limits?

  • Per-File Limit: 50 GB/file (Premium) vs. 5 GB/file (Free).
  • Total Storage: 10 TB (Premium) vs. 1 TB (Free).
    Competitor Comparison: Most platforms cap free tiers at 15 GB (e.g., Google Drive).

Why Upgrade to Premium?

Premium unlocks advanced features:

  • Speed: Download at 1.2 GB/s (vs. 100 KB/s for Free).
  • No Ads or CAPTCHA: Streamlined interface.
  • Unlimited Downloads: Concurrent transfers with resume support.
  • Priority Support: 24/7 live chat (≤1-hour response).

Note: All plans include SSL encryption and GDPR compliance.

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